Frequently asked questions about MounjaGO

MounjaGO is a progressive web app (PWA) for securely tracking Mounjaro, Zepbound, Ozempic, Wegovy, Saxenda, Trulicity or Victoza. It adapts doses and frequency to the treatment and includes metabolic calculations, activity tracking, nutrition analysis and PDF report export.

The current displayed price for MounjaGO is €12 (launch price, normally €24). The exact terms — amount, billing period and access — are the ones shown by Stripe at checkout.

MounjaGO works on smartphones (iOS and Android), computers (Windows, Mac, Linux) and tablets. The app is responsive and adapts automatically to your screen.

After signing in, open Settings. In the Language section, choose Français, English, Español or Português, then click Save language. The choice applies immediately, remains after reloading, and is synced with your account.

MounjaGO is a Progressive Web App (PWA) that installs directly from your browser, without going through Apple or Google. On iPhone with Safari: 1. Open Safari and go to mounjago.com 2. Tap ... at the bottom right 3. Tap the Share button 4. Tap More then Add to Home Screen On iPhone with Chrome: 1. Open Chrome and go to mounjago.com 2. Tap the Share button at the top right 3. Tap ... More 4. Tap Add to Home Screen On Android (Chrome): 1. Open Chrome and go to mounjago.com 2. Tap the 3 dots at the top right 3. Tap Add to Home Screen The MounjaGO icon will appear on your home screen just like a real app!

Tap the + button, choose "Photograph a meal" and take a photo of your plate. An AI identifies the foods and estimates portions; calories and macros are then cross-checked against a reference nutrition database (CIQUAL, USDA), and a review screen lets you adjust the portions before adding the meal to your tracking.

No. The photo is analyzed on the spot, then deleted immediately. Only the nutritional data (foods, calories, macros) is saved — never the image. Before sending, the photo is downscaled and its metadata (including location) is stripped on your device, and no personal information (name, email) is sent to the AI.

It's an estimate, not a lab measurement. Reliability is greatly improved because each recognized food is cross-checked against a reference nutrition database rather than trusting the AI's numbers alone. A marker shows, item by item, whether the value comes from the database ("✓ base") or from an estimate ("~ est."), and you can correct everything before saving.

No. If you've already entered your weekly menu (with grams), it stays the priority because it's more precise: a photo isn't added on top unless you tag it as an "extra meal". In a week with no menu, photos count normally. Your calorie total is never inflated by mistake.

A review screen appears before saving: you can adjust a quantity, remove a wrongly detected item (cutlery, a glass), rename the dish or change the day. Your corrections improve recognition over time.

Full analysis is included with MounjaGO access. Like the rest of the app, it requires an active account.

Yes. MounjaGO uses AES-256 encryption (military grade). All your data is encrypted on your device before it is ever sent. If you enable cloud backup, data is sent already encrypted. A backup key is kept securely, stored separately from your data, solely to guarantee account recovery if you lose your password.

Your data is stored locally on your device. If you enable cloud backup (optional), an encrypted copy is also stored on secure servers in the European Union (Ireland). Up to 5 backup versions are kept. You can enable or disable cloud backup at any time in Settings.

Request a recovery link by email and choose a new password: your data is restored automatically. A backup key is kept securely, encrypted and stored separately from your data, solely to guarantee this recovery. Every restoration is confirmed by email with a "this wasn't me" link that immediately freezes recovery if anything looks wrong. Nothing is ever deleted: if an edge case prevents automatic restoration, our support team can help.

In Settings > Password, MounjaGO re-encrypts your local data and cloud backup before changing the password, and updates your backup key. After the operation, sign in again with the new password.

On the same browser and device, your session is restored automatically as long as you have not signed out and the session has not expired. An explicit sign-out or two hours of inactivity requires signing in again.

When MounjaGO validates a refund, access to the account is revoked immediately and any active Stripe subscription is cancelled if needed. Contact support if you need to request a refund.

Yes, MounjaGO is GDPR compliant: data encrypted on your device, encrypted cloud backup, servers hosted in the European Union (Ireland), a backup key kept securely and separately to guarantee recovery, and you keep full control over your data — deletion possible at any time.

BMR (Basal Metabolic Rate) is the number of calories your body burns at rest to maintain its vital functions. Formula used: Mifflin-St Jeor. Men: BMR = 10 × weight(kg) + 6.25 × height(cm) - 5 × age + 5 Women: BMR = 10 × weight(kg) + 6.25 × height(cm) - 5 × age - 161

TDEE (Total Daily Energy Expenditure) is the total number of calories you burn per day, including your basal metabolism, your daily activities and your workouts. Calculation: TDEE = BMR × Activity multiplier Multipliers: - Sedentary: 1.2 - Light: 1.375 - Moderate: 1.55 - Active: 1.725 - Very active: 1.9

For a loss of 0.5 kg per week: - Required deficit: 7700 kcal / 7 days = 550 kcal/day - Calorie target = TDEE - 550 kcal Example: - TDEE = 2200 kcal/day - Target = 2200 - 550 = 1650 kcal/day

MounjaGO offers 13 activity types: Slow walking, Brisk walking, Running, Cycling, Swimming, Strength training, Yoga, Dancing, Football, Tennis, HIIT, Climbing, and Other.

Calories are calculated with the MET formula: ``` Calories = MET × Weight (kg) × Duration (hours) ``` Example: - Activity: Running (MET = 9.0) - Weight: 80 kg - Duration: 30 minutes (0.5 hour) - Calories = 9.0 × 80 × 0.5 = 360 kcal

MET (Metabolic Equivalent of Task) measures the intensity of an activity. 1 MET = energy at rest. The higher the MET, the more intense the activity. Examples: - Yoga: 2.5 MET (light) - Brisk walking: 4.5 MET (moderate) - Running: 9.0 MET (intense) - HIIT: 10.0 MET (very intense)

1. Go to the 'My Reports' tab 2. Click a week to open it 3. Click the 'Export PDF' button (download icon) 4. The PDF downloads automatically

The PDF report includes: - Medical header with MounjaGO logo - Patient information (name, age, sex, height, BMI) - Weight tracking (baseline weight, current weight, change) - Weight trend chart (if ≥2 weeks) - Treatment (dosage, injection site) - Physical activity (level + detailed activities with calories) - Metabolic data (BMR, TDEE, calorie target) - Full nutrition analysis - Side effects - Personalised recommendations

Yes, absolutely! The PDF report is designed to be professional and medical: standard A4 format, clear and readable layout, complete data for medical follow-up. Perfect for your appointments.

No, absolutely not. MounjaGO is a personal tracking tool. It does not replace your doctor, does not prescribe treatment, and does not diagnose conditions. It helps you track your progress and makes it easier to talk to your doctor. Always consult your doctor for dosage adjustments, severe side effects, and any medical question.

Contact your doctor immediately in case of: - Intense abdominal pain - Persistent vomiting - Blurred vision - Signs of pancreatitis - Allergic reaction Do not wait, see a healthcare professional.

No, never. Only your doctor can adjust your dosage, change your treatment, or interpret your medical results. Never change your treatment without medical advice.

Solutions: 1. Refresh the page (F5) 2. Clear the cache: Ctrl+Shift+Delete 3. Try another browser 4. Check that JavaScript is enabled 5. Check your Internet connection

Possible causes: - Incompatible browser (use Chrome, Firefox, Safari) - Popup blocked - Missing data (incomplete profile) Solutions: 1. Allow popups for mounjago.com 2. Check that your profile is complete 3. Check that at least one week has been recorded

The chart requires at least 2 weeks of data. Record at least 2 weeks to see the trend curve.